Platform Komunikasi Call Center yaiku platform komunikasi sing dirancang kanggo pusat kontak bank. Platform iki nyengkuyung para agen sajrone telpon pelanggan lan panjaluk chat. Kabutuhan pelanggan dianalisis sadurunge, sasuwene, lan sawise saben telpon, saengga akeh masalah bisa dirampungake ing sumbere tanpa telpon anyar. Saluran layanan mandhiri kayata aplikasi seluler, ATM, lan sistem respon swara uga kalebu. Para agen dituntun dening dasbor lan analitik sing ngarahake saben pelanggan menyang stasiun sing pas. Layar jeda nampilake pesen motivasi ing antarane telpon. Platform iki responsif lan kasedhiya ing basa Inggris lan Turki.
Jeneng proyek : Contact Centre, Jeneng desainer : Akbank Design Studio, Jeneng Klien : Akbank.
This excellent design is a winner of golden design award in lighting products and fixtures design competition. You should definitely see the golden award-winning designers' design portfolio to discover many other new, innovative, original and creative lighting products and fixtures design works.
